Guides and video tutorials

The AI assembly assistant

• An AI assembly assistant on every step
• Photo check: “does this look right?”
• “A part is missing” — checked before support
• Hand-off to your support team with full context
• The assistant speaks your customer’s language
• See where customers get stuck
• Your assistant, your name

Guides

Articles: every article on interactive assembly guides

Research: what 42 public assembly manuals have in common

Video tutorials: getting started with UnboxStep

Six short videos, about a minute each. They open on YouTube.

1. 

   Tutorial 1 of 6

   Register your company and teach the AI your brand

   Create the account, set up the company, let the AI learn your products and support details, and check what it learned.

2. 

   Tutorial 2 of 6

   Create a 3D assembly guide from a PDF manual

   The AI builds the steps from the manual and the 3D file; you answer its questions, check, approve and publish with a QR code.

3. 

   Tutorial 3 of 6

   Fix an assembly step with AI in plain words

   Say what is wrong in your own words; the AI reads back what it will change, fixes the animation and checks its own work.

4. 

   Tutorial 4 of 6

   Edit 3D assembly instructions: parts, camera and motion

   Zoom to an area, move a part with Undo, draw a focus area for the camera and set how a part comes in.

5. 

   Tutorial 5 of 6

   Assembly guide analytics: drop-off and questions by step

   Visitors, guides started and completed, ratings, questions to the assistant, and the steps where customers stop.

6. 

   Tutorial 6 of 6

   Find and fix the assembly steps customers struggle with

   See the steps customers struggle with, get the likely cause and a fix from AI, reply to customers and fix the step.

All videos on the UnboxStep YouTube channel

Product updates