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AI assistant

The assistant speaks your customer’s language

You write the guide once. Customers get the steps and the assistant in their own language, chosen from the phone or the share link, right-to-left languages included.

Released · in the changelog

The assistant speaks your customer’s language: a live UnboxStep guide

The problem

Printed manuals avoid words so one manual can serve every market, and customers still misread the drawings. A support team cannot answer in every language your products are sold in.

How it works

  1. 1

    The guide follows the language

    The guide opens in the phone’s language, or in the default language of the share link or QR code.

  2. 2

    Ask in any language

    Customers ask in their own words; the assistant answers from your manual in the same language.

  3. 3

    Your team writes in English

    Replies to customers from “Customers to answer” are translated into the customer’s language.

What you get

  • Multi-language, right-to-left included
  • One QR code for every market
  • No translation budget for every manual

Questions

Which languages?

Multi-language, including right-to-left languages such as Hebrew and Arabic.

Can I set the language per market?

Yes. Each share link and QR code can have its own default language.

New to interactive assembly guides? Read PDF manual vs interactive 3D guide, or see all guides and video tutorials.

Your next manual could be a guide by this afternoon

Start free with up to 3 products. No credit card needed.