Assembly guide software
Assembly guide software for manufacturers
Assembly guide software turns the instructions for a product into something a customer can follow while they build it — on a phone, next to the parts, in their own language. Instead of a printed leaflet or a PDF that is thrown away with the packaging, the customer scans a code on the box and gets the steps for that exact product, with the parts list and a 3D view they can rotate to see how two parts meet.
Not sure you need more than a PDF? Read PDF manual vs interactive 3D guide.
See it in action
Why printed instructions fail
Printed manuals are written once and shipped for years. They are translated into a handful of languages, illustrated with line drawings that are hard to read on a phone, and they cannot answer a question. When a step is unclear, the customer calls support, returns the product, or gives up and leaves a review about it. Each of those outcomes costs more than the guide that caused it — and none of them tell you which step was the problem.
What to look for when choosing
- Starts from the manual you already have — your team should not have to model every part to get a guide.
- Real 3D, not a video: customers need to see the step from their own angle.
- A parts list tied to the steps, so a missing screw is obvious before the build stops.
- An assistant that answers questions inside the guide, not a chatbot on a separate page.
- Can customers ask questions about the step they are on?
- Your languages and your brand on the guide.
- Analytics that show which step customers get stuck on.
Choose software with an assistant, not just 3D
A 3D guide shows the steps better than a drawing, but customers still get stuck on questions a picture cannot answer: which of two similar screws, which side faces out, whether a part is missing or comes later. An AI assembly assistant on every step answers those questions while the customer builds, in their language, checks a photo of their work and hands real problems to your support team with the step and the conversation. How the AI assembly assistant works.
How UnboxStep does it
UnboxStep builds the guide from your existing PDF or CAD file, publishes it behind a QR code, and keeps it editable: when the manual changes, you rebuild the product and the guide updates at the same link your customers already have. The assistant answers in the customer's language, in the guide, while the customer is building. The dashboard shows where customers stop, what they ask and how they rate the build, so your next manual revision is based on what actually happened.
Plans are priced by the products you publish and the guides your customers open, so a small catalog starts free and grows into Pro or Enterprise when the volume arrives.
Further reading
Manufacturing
Choosing assembly guide software for a large catalog
What to check before you roll guides out across hundreds of products: limits, languages, exports and analytics.
Languages
One manual, every language
How one upload becomes a guide your customers can read in their own language, including the assistant's answers.
Support
Why customers stop calling support about assembly
The questions that fill your inbox are almost always about one unclear step. A guide that answers in place removes most of those calls.
Assembly
How an interactive 3D guide is built from your manual
Upload the PDF or CAD file you already have and see how the builder turns it into steps, a parts list and a 3D view your customers can rotate.
Start free — build your first guide in minutes.
Free covers 3 published products and 1,500 credits to build your first guide. No credit card needed.