The 3D guide
An assembly guide made for the phone
Customers open the guide from the QR code on the box, on their phone, with parts on the floor around them. On a phone, every step opens with its instructions, then the card slides down and the 3D view shows the step.
Released · in the changelog
See it in action
The problem
A phone screen is too small for instructions and a 3D view side by side, and customers with a screwdriver in one hand will not hunt for buttons.
How it works
- 1
Read first
The step’s card comes up with the instructions. It stays up as long as it takes to read them, longer for longer steps.
- 2
Then watch
The card slides down by itself and the 3D animation plays.
- 3
Always in reach
Previous and Next stay on screen even when the card is down.
- 4
Pull up any time
Pull the card up to read again, see the parts and tools, or ask the assistant. Pull it down to watch.
What you get
- No app to install: the QR code opens it in the browser
- Multi-language, chosen by the phone’s language
- The assistant is in the same card
- “In this step” lists the step’s hardware: tap to watch one go in
Questions
Do customers need an app?
No. The guide opens in the phone’s browser from a QR code or a link.
Does it work on tablets and computers?
Yes. On a computer, the 3D view and the conversation are side by side.
Which languages?
Multi-language, including right-to-left languages such as Hebrew and Arabic.
New to interactive assembly guides? Read PDF manual vs interactive 3D guide, or see all guides and video tutorials.
Related features
Screws, dowels and tools shown going in
The 3D assembly guide shows every screw, dowel, barrel nut and washer going into place, with the right tool driving the first one. Placed by AI from your manual.
Learn moreStuck on a step? See how it was shown before
When a customer reports a problem on a step that changed, the assembly guide offers the earlier version of that step and asks whether it helped. You see the answers by step.
Learn moreGuide versions and one-click rollback
Publishing freezes a version of your assembly guide. Edits stay in the draft until you publish an update, and any earlier version can go live again in one click.
Learn more